Privacy policy

Effective Date: 11 July 2026

At Nooshi, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Website usage data through cookies

How We Use Your Information

We use your information to:

  • process your orders;
  • deliver digital downloads;
  • communicate regarding your purchases;
  • provide customer support;
  • improve our website and services;
  • comply with legal obligations.

Payment Information

Payment details are processed securely by Shopify and our authorised payment providers.

Nooshi does not store your full payment card details.

Cookies

Our website uses cookies to:

  • remember your preferences;
  • improve website performance;
  • analyse website traffic;
  • help provide relevant advertising where applicable.

You can manage cookies through your browser settings.

Marketing

If you choose to subscribe to our newsletter, we may send promotional emails.

You can unsubscribe at any time using the link provided in every marketing email.

Sharing Information

We only share your information where necessary with trusted service providers including:

  • Shopify
  • Payment processors
  • Email marketing providers
  • Analytics providers

We never sell your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Your Rights

Under UK GDPR you have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion where appropriate;
  • object to certain processing;
  • request restriction of processing;
  • request data portability;
  • withdraw consent where processing is based on consent.

Security

We use reasonable technical and organisational measures to protect your information.

However, no internet transmission can be guaranteed completely secure.

Changes to this Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact information provided on the Nooshi website.


Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at hello@nooshi.co or contact us at Nooshi, Withington Works, 30 Burton Rd, Withington, MANCHESTER, ENG, M20 1FY, United Kingdom.

For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in the the UK is Information Commissioner's Office.